Property Management & Maintenance

Explore our essential property management and maintenance related guidance notes on topics such as managing arrears, navigating lease variations, understanding RTM models, and addressing disability discrimination issues. Stay informed and proactive with our invaluable guides.

A low angle shot of the corner of an apartment block in front of a blue sky

C01 Crisis Management

This guidance note sets out good practice for the planning a managing agent should have in place for the developments they manage in the event of a crisis.
C02: Alterations Additions and Improvements
C04: Parking Issues on Schemes
C05: Waste Management
C06: Recycling
C07: The Refurbishment and Modernisation of Lifts and Escalators
C08: Private Leisure Facilities in Residential Buildings
C09: Water Damage
C10: Drains, Sewers and Pumping Stations
C11: Condensation
C12: Trees
C13: Japanese Knotweed
C14: Site Inspections

This Guidance Note discusses the various reasons why site inspections are carried out.
C15: Smoke Free Premises Regulations
C16: Pest Control

This Guidance Note covers the management of animal pest infestations in residential leasehold schemes. Managing agents need to understand their responsibilities, when to act and how to comply with the legal framework governing pest control. This note has been updated to reflect the current rodenticide stewardship scheme, changes to General Licences for bird control, and current health and safety obligations.
C18: Electric Vehicles in Residential Leasehold Management Developments

Aim of this advice so you can learn a bit more about EV points, able to have a conversation with a client if they request it and to advice a Management Company.