TPI Resources

TPI continues to provide members with the following resources below.

TPI offers a range of opportunities for members to build knowledge and open conversations around wellbeing.

Access TPI's full range of Mental Health and Wellbeing modules via the Learning Hub.

The Property Institute's (TPI) voluntary wellbeing benchmark enables organisations to assess and improve their approach to employee wellbeing.

The Government has put in place a number of sanctions for dealing with anti-social behaviour. The ability of private landlords of long leaseholders to deal with anti-social behaviour is limited by the terms of leases and restrictions on forfeiture. There is however a range of other nontenure specific remedies available for different types of anti-social behaviour which may be more effective.

The Working Time Regulations 1998 as amended (WTR) were introduced to implement the EC Working Time Directive (93/104) (‘the Directive’). WTR apply to workers under a contract of employment or any other contract, whether express or implied, to provide services personally, and set down the minimum conditions with regard to weekly working time, rest entitlements and annual leave. These regulations remain in force despite the removal of the UK from the EEU.

Most leases will contain covenants which say leaseholders shall not cause nuisance and annoyance to neighbours. There may be more specific restrictions such as no loud music between say 11pm and 7.30am or that floors should be carpeted.

Access The Property Institute's (TPI) Unacceptable Behaviour Policy, designed to support property managers facing abuse. Companies with their own bespoke UB policy have an 81% rate of employer genuinely acting on wellbeing; those using TPI's template policy 69%; those with no policy 40%. Having a policy signals intent. Whether that intent translates into action is what matters.

Working alone is not in itself against the law and it will often be safe to do so. However, the law requires Managing Agents to consider carefully, and then deal with, any health and safety risks for people working alone. Managing Agents are responsible for the health, safety and welfare at work of all their workers. They also have responsibility for the health and safety of any contractors or self-employed people doing work for them. These responsibilities cannot be transferred to any other person, including those people who work alone.

TPI was formed in 2022 as a result of the merger of ARMA (Association of Residential Managing Agents) and IRPM (Institute of Residential Property Management). TPI is a professional body for businesses and individuals engaged in the management of residential blocks of flats in England, Scotland and Wales.