The Property Institute Annual Conference 2024 (formerly ARMA) brings together key decision-makers, government representatives, influential sector stakeholders, and leading industry figures to collaboratively shape the future of the residential leasehold sector. Renowned as the must-attend event, the Annual Conference offers unparalleled opportunities for dynamic networking, sharing best practices, and connecting with leading industry figures. Join us to debate major sector topics and contribute to driving standards forward, making a positive difference in the sector.
The Fees
| Membership level | Price |
|---|---|
| TPI Member | £295.00 |
| Non Member | £420.00 |
THURSDAY 24th OCTOBER 2024
The Programme
Keynote Sessions
- TPI Update: Andrew Bulmer and Baroness Hayter, TPI
- Strategic Management of Key Business Risks: Panel session chaired by Andrew Bulmer, TPI
- An Update from the Building Safety Regulator: Tim Galloway, HSE
- Law Meets Practice - Common and Complex Scenarios: Cassandra Zanelli, PMLS and Justin Bates, Landmark Chambers
- Psychological Safety - What, Why and How?: Jonathan Peach
Breakout Sessions
- What is Happening with Insurance Premiums?: Rob Mayo, Insurety
- Fire Safety Regulations: Then and Now: Mark Field, Cardinus
- Maximising Wellbeing - Strategies for a Thriving Workplace: Shelley Jacobs, Michael Laurie Magar and Emily Gray, Burns Hamilton
- Lone Working Guidance for Property Managers: Jodie Fraser, Fraser Allen Estate Management
- AI: From Concept to Competitive Advantage: Colin Stokes and Tom Shrive, Adiuvo
- How to get the most from The Property Institute Compliance Review: Glenys Diebelius and Waqas Mahmood, TPI
Key Times
- Registration Opens: 08:30
- Sessions Commence : 09:30
- Lunch: 13:00
- Drinks: 17:00
Full programme and times to be released shortly
The Day
Join us as we debate major sector topics and contribute to driving standards forward, making a positive difference in the sector. Participate in insightful discussions on pivotal issues, advanced block management practices, and receive the latest technical and legal updates from industry experts, gaining invaluable knowledge and strategies to navigate and influence the evolving landscape of property management.
The Speakers
Alan Walker
Distribution Consultant - Freedom Asset Management Limited
Alan first lived in a leasehold property in 1999 has been a lessee since 2001 – over the last 20 years he has built up combined experience as an RMC Director across two boards, including time on each serving as Chairman. Alan’s experience also includes membership of the ARMA Independent Regulatory Panel.
Andrew Bulmer FTPI FRICS
CEO - The Property Institute
A Fellow of both the Royal Institution of Chartered Surveyors and The Property Institute, Andrew started his residential PRS and leasehold management practice in 1995-2016, taking on the role of UK Residential Director at RICS 2013-2016, then his CEO role at IRPM. He oversaw IRPM's 2022 merger with ARMA, becoming CEO of The Property Institute, the new professional body formed from the merger. The Property Institute is the UK’s leading professional body for residential leasehold and multi-family property management, representing both individual professionals and businesses alike. Andrew is passionate about raising standards across the property management sectors and encouraging property professionals to be a progressive and ethical force for good.
Cassandra Zanelli
Solicitor and CEO - Property Management Legal Services
Cassandra is widely recognised for her expertise in the industry. Amongst her industry related qualifications, she is a Fellow of TPI and an Associate of RICS. She is a member of TPI’s Leasehold and Commonhold Expert Group, and an honorary consultant to FPRA. She is a leading authority in Tribunal matters and is regularly called upon to advise and represent her national client base. Cassandra is passionate about sharing knowledge with the property management sector, and is the primary author of Legally Speaking a free online resource hub for property management professionals.
Charles Seifert
Director - Inside the Box Advisory
A Chartered Surveyor, with more than 30 years’ experience in property management, professional services and building safety. Charles is the Director and Founder of a new compliance platform, ItBox, which helps landlords and managing agents meet the complex requirements of resident engagement under Section 91 of the Building Safety Act 2022.
Colin Stokes
Founder & CEO - Adiuvo
Colin is ex-Property Manager with 25+ years in the sector and the founder of Adiuvo who, over the past 15 years, have become the industry's leading Out of Hours and Services provider managing over one million units.
Emily Gray FTPI AssocRICS
Operations Director – Burns Hamilton
Emily has over 17 years’ experience in Residential Property Management. Emily is passionate about delivering excellent service to customers alongside supporting, training and mentoring her team. Emily is on the Board of Directors for The Property Institute and is an active member of the Wellbeing working group. In addition, she is a Doyenne Ambassador and an Honorary Consultant for the Federation of Private Residents Associations. Away from property Emily enjoys time with her family and playing a variety of musical instruments.
Glenys Diebelius
Audit Team Lead - The Property Institute
Glenys has been in the Property Management sector for over 30 years, with experience in both the residential and commercial sectors. Glenys has worked for both large and small firms, such as Jones Lang LaSalle where she rose to Associate Director with the Corporate Solutions department working alongside clients such as Deutsche Bank, Cisco, and HP. Glenys then decided to move away from working in the Capital and joined local managing agents before embarking on a career in regulation when she joined the Royal Institution of Chartered Surveyors in 2018 as a Technical Specialist in their audit team. Then in 2022 she joined The Property Institute as Audit Team Lead and has been instrumental in transforming our audit program.
Jodie Fraser MTPI
CEO and Founder - Fraser Allen Estate Management
Recognising a gap within the industry, Jodie set out to create her own company that would provide a more caring experience for landlords and tenants. Fraser Allen Estate Management was born out of Jodie's desire to fill that gap and focuses on managing residential blocks with the utmost respect for the homes of others as its core ethos. As a professional speaker, Jodie also supports the industry by advocating for lone working and the safety of property managers.
Jonathan Peach
Art of Brilliance
Jonathan spent nearly thirty years in senior corporate roles, where everything was just fine. Realizing 'fine' wasn’t enough, he set out to elevate his work to 'brilliant.' He believes that while everyone is capable of incredible things, we often stand in our own way. Now, he supports people and organizations in reaching their full potential and co-authored the best-selling book Leadership the Multiplier Effect.
Justin Bates
KC - Landmark Chambers
Justin is a barrister and was appointed a KC (King’s Counsel) in 2024. He regularly appears in the Upper Tribunal, Court of Appeal and Supreme Court on property/housing/leasehold management issues and, in the recent past, has also served at the Law Commission as part of the team working on the leasehold reform projects and on the Grenfell Tower inquiry for some of the victims, survivors and families.
Mark Field
Senior Consultant for the Property & Insurance Operation - Cardinus Risk Management
Mark is a former Fire Officer of 15 years and has been with Cardinus now for 16 years. Mark undertakes all technical guidance and update training for the fire safety team who look after some 12,000 developments. He also heads up the BAFE audit, validation and technical query process on the Type 1 and 3 Fire Risk Assessments that Cardinus undertake. Lastly, he interacts with the Fire service to reach resolution on complex properties.
Rob Mayo
CEO - Insurety
Rob is the founder and CEO of Insurety Group – the leading specialist insurance broker working within the leasehold sector. Rob spent time as a Managing Agent and knows the complexities of the sector from firsthand experience. Leading a team of over 20 staff across four offices, Rob has grown Insurety to now insuring over 8,200 developments and 1.3m homes. Rob and his team have built Insurety to be something very unique in the sector – a true insurance partner for managing agents.
Shelley Jacobs ATPI MSc MA BA(Hons) MIoL CBP
Operations Director - Michael Laurie Magar
Shelley has spent most of her career in the block management industry. She is the Operations Director of managing agent Michael Laurie Magar Ltd. Shelley is also a Business Psychologist and a Cognitive Behavioural Coach. She delivers a variety of courses for TPI including Resilience, Leadership and Time Management. She regularly presents talks, webinars and writes articles on different aspects of Mental Health, Leadership and Wellbeing. Shelley sits on the TPI Wellbeing Working group and is an advocate for supporting wellbeing and mental health awareness at work.
Tim Galloway
HSE Deputy Director, Building Safety Regime, Development & Regulatory Support
Tim leads the HSE BSR Regime Development and Regulatory Support functions, having worked since early 2020 to create the Building Safety Regulator and the regime of which it is a part. Across a thirty-plus year career as a health and safety inspector, he has been involved in a variety of industries and topics, including manufacturing, health services, renewable energy, transport, domestic gas and product safety. He also led operational delivery of HSE’s work in southern England on the major accident hazard industries and conventional safety.
Tom Shrive
Chairman - RED Foundation AI Board / Chief Product & AI Officer - Adiuvo
Tom is an entrepreneur focused on solving problems that sit at the intersection of Artificial Intelligence and Real Estate. In 2023, Tom sold his Google-backed AI real estate company, askporter, to Germany's largest facilities operator and now serves as Chairman of the RED Foundation AI Board and Chief Product and AI Officer at Adiuvo, a property and technology services company serving over 1 million properties worldwide. Tom is committed to applying AI for positive societal and business impact.
Waqas Mahmood
Auditor - The Property Institute
Waqas is a member of the Institute of Chartered Accountants in England and Wales and started his career with KPMG as a Public Sector Auditor dealing with health, education, housing and local government clients. Subsequently Waqas moved on to a role as a Compliance Inspector to undertake regulatory reviews of enrolled Environmental Bodies and then as a Compliance Accountant as a member of the European Finance Shared Services team providing specific support for the serviced UK, French and German businesses in order to achieve compliance with accounting and SOX standards. Waqas then joined RICS in 2014 and in that time has acquired knowledge and expertise in Client Money and Insurance Regulation. Waqas alongside Glenys TUPE to TPI in October 2022 as an Auditor.
