The Property Institute Birmingham Regional 2024

A Fellow of both the Royal Institution of Chartered Surveyors and The Property Institute, Andrew started his residential PRS and leasehold management practice in 1995-2016, taking on the role of UK Residential Director at RICS 2013-2016, then his CEO role at IRPM. He oversaw IRPM's 2022 merger with ARMA, becoming CEO of The Property Institute, the new professional body formed from the merger. The Property Institute is the UK’s leading professional body for residential leasehold and multi-family property management, representing both individual professionals and businesses alike. Andrew is passionate about raising standards across the property management sectors and encouraging property professionals to be a progressive and ethical force for good.

Emma is a Partner in the Property Litigation Department, specialising in contentious residential leasehold matters. Her practice includes: contested right to manage claims, property disrepair and dilapidation cases, service charge disputes and claims arising from the Building Safety Act 2022 with cases in County Court, First-tier Tribunal (Property Chamber), Upper Tribunal, Court of Appeal and Supreme Court. Emma offers a proactive approach, utilising alternative dispute resolution and pre-emptive pre-action steps to minimise litigation costs.

Jaclyn has worked in the residential property sector for almost 20 years in a number of senior and director-level marketing, communications and PR roles, working with developers, property management and financial services firms, housing associations, and industry bodies, across the private and social sector and across all tenures, including leasehold, shared ownership, and build-to-rent. Jaclyn is the strategic lead of TPI’s PR and communications activities, responsible for the influence of relevant industry policy, building and maintaining strong relationships with legislators, and engaging with stakeholders across the industry to represent and maintain the highest possible reputation for TPI and the property management profession, as well as keeping TPI members briefed and informed on how policy direction and development will affect their businesses and work.

Shaun is a Chartered Safety and Health Practitioner and Chartered Building Engineer and is currently the Director of Quality Assurance & Strategy at Tetra. In addition to his role at Tetra, Shaun is a visiting academic at the Universities of Greenwich and Middlesex, and an external examiner at the Universities of Portsmouth and Malta. Shaun actively collaborates with The Property Institute (TPI) and the IOSH Construction Group, focusing on the impacts of emerging legislation on building safety. His ongoing research interests encompass ethics, leadership, education, and competence in health, safety, and fire practices within the built environment.

Shelley has spent most of her career in the block management industry. She is the Operations Director of managing agent Michael Laurie Magar Ltd. Shelley is also a Business Psychologist and a Cognitive Behavioural Coach. She delivers a variety of courses for TPI including Resilience, Leadership and Time Management. She regularly presents talks, webinars and writes articles on different aspects of Mental Health, Leadership and Wellbeing. Shelley sits on the TPI Wellbeing Working group and is an advocate for supporting wellbeing and mental health awareness at work.

Simon takes responsibility for defining, developing, communicating, implementing and monitoring TPI's qualifications, with a key focus on the assessment of compliance including Internal Quality Assurance - IQA. He also works to develop and update the online TPI qualifications and CPD programmes for TPI Individual members.