TPI Annual Seminar 2026 - Events - The Property Institute

Book your place today

Book now

The Property Institute Annual Seminar 2026 aims to inspire, connect and motivate our growing community of professionals. Gain valuable insights from industry experts as they unpack the latest policies, legislation, and trends shaping the sector.

Tickets. Don't Miss Out!!

Membership level	Price
TPI Individual and Company Members	£159.00
Non Members	£299.00

All About YOU💗

A day designed to equip YOU with the industry knowledge and practical skills to stay ahead of the sector and tackle the latest challenges with confidence.

Speaker sessions full of learning and development, packed with vital updates on legislation, regulation, and policy.

Plus connect with 40 suppliers keen to help.

Be Smart. Plan YOUR Day.

Key Times.

08:30 - Doors Open | Meet The Exhibitors

09:30 -Speaker Sessions Begin

17:30 - Drinks | Nibbles

18:30 - Home Time

Station Walk Times.

St James Park – 2 mins

Westminster – 2 mins

Waterloo – 10 mins

Victoria – 15 mins

Blackfriars – 20 mins

Get There. Get Home.

Trains | Tubes | Buses

Plan Your Journey

Speaker Programme.

TPI Annual Seminar 2026 programme is designed to empower, inspire and support YOU — packed with insight, fresh thinking and plenty of moments that will leave you motivated for the year ahead.

The day will kick off with Building Safety Regulator Update from Andy, Chair of BSR, and an opportunity to put your questions forward. This will be followed by Andrew Bulmer's TPI Update, where he’ll be keeping it A4 Simple — cutting through the noise to share what’s happening now and what’s coming down the track.

For the very first time, Policy Hour goes LIVE. Andrew and Jaclyn will bring you the latest legislative updates, while Chris Lee shares his sharp political insight following the elections and King’s Speech. Grainne Gilmore will also join the conversation to unpack the latest housing market trends and what they really mean for the sector.

Ahead of the press embargo, be among the first to hear the results of the TPI Service Charge Index 2026. As well as the the latest legal case studies and outcomes, and highlights of the RICS 4th Edition.

The afternoon is all about sharpening YOUR skills. Discover the surprising similarities between A&E and property management, compare LFRA, build confidence in competence, and tackle those FTT fears head-on.

And, of course, it wouldn’t be the Annual Seminar without Adam Laidler bringing his trademark mix of common sense, wellbeing wisdom and laugh-out-loud humour as he helps you Thrive in Uncertainty.

Insightful, practical, thought-provoking — and a lot of fun too.

2026 Sessions.

• Building Safety Regulator Update - Lord Andy Roe
• TPI Update - Andrew Bulmer
• Policy Hour LIVE – Andrew Bulmer, Jaclyn Mangaroo and Chris Lee
• Legendary Legal Update – Emma Bush and Roger Hardwick
• Thriving in Uncertainty - Adam Laidler
• RICS Service Charge Code 4th Edition – Jeff Platt
• LFRA: Logical and Fluent Reform in Action – Amanda Gourlay
• Who’s Afraid of the FTT – Cassandra Zanelli
• Beyond the Resume: Proving Competencies in Action - Shaunna Thornton
• The Triage Method: Prioritise Risk Over Volume - Jess Parmar
• TPI Service Charge Index 2026 – Jaclyn Mangaroo and Julian Davies

Speakers.

Adam Laidler

Psychotherapist

With over a decade dedicated to mental health and personal development, Adam has built a reputation as a thoughtful and compassionate psychotherapist. His unique blend of sector insight, having previously ran his own businesses serving the property management sector, and therapeutic expertise coupled with his belief in open honest conversations puts him in a unique position. Adam now works with individuals and organisations to support their wellbeing, helping people navigate pressure, change, and uncertainty. Known for his engaging and down-to-earth style, he is deeply passionate about making mental health support accessible, practical, and genuinely useful.

Amanda Gourlay FTPI

Barrister - Magdalen Chambers

Known for her expertise in service charges, the appointment of a manager, the right to manage, and building safety, Amanda brings formidable experience across courts and tribunals. After two years as in-house counsel, she has returned to private practice where she advises on complex leasehold and residential property management matters. Amanda’s award-winning Substack, Law & Lease, is a trusted source for reported cases and clear, practical commentary. Her engaging webinars sit at the heart of her social responsibility initiative supporting the homeless. Having given evidence to the Public Bill Committee on proposed service charge reforms, she is exceptionally well placed to speak on LAFRA 2024.

Andrew Bulmer FTPI FRICS

CEO - The Property Institute

Passionate about raising standards across the property management sector, Andrew has been instrumental in shaping the industry’s future. A Fellow of both RICS and The Property Institute, he began his career in PRS and leasehold management before serving as UK Residential Director at RICS. Former CEO of IRPM, Andrew led the organisation through its merger with ARMA and became CEO of The Property Institute. He now focuses on ethical leadership and sector-wide impact, while continuing to elevate the role of property professionals nationwide.

Cassandra Zanelli

Solicitor and CEO - Property Management Legal Services

Recognised for her legal expertise in property management, Cassandra is regularly called upon to advise and represent clients across the country. A Fellow of The Property Institute (TPI) and an Associate of RICS, she actively contributes to TPI’s Leasehold and Commonhold Expert Group and serves as an honorary consultant to FPRA. Cassandra is also the lead author of Legally Speaking—a free online resource for property management professionals. She is known for her work on Tribunal matters and her passion for sharing knowledge within the sector remains central to her work.

Emma Bush

Partner - Brethertons Solicitors LLP

A leading specialist in contentious residential leasehold matters, Emma is a Partner in the Property Litigation Department. Her practice includes contested right to manage claims, property disrepair and dilapidation cases, service charge disputes, and claims arising from the Building Safety Act 2022, with cases in County Court, First-tier Tribunal (Property Chamber), Upper Tribunal, Court of Appeal, and Supreme Court. Emma’s approach is proactive, utilising alternative dispute resolution and pre-emptive, pre action steps to minimise litigation costs.

Gráinne Gilmore

Director of Research & Insights – Cluttons

An expert in her field, Grainne has dedicated herself to the analysis of the housing marketing. Over her long, and influential career, she has produced housing market insights on all aspects of the UK residential sales, lettings and development markets as well as the specialist BTR, student and later living housing sectors. Starting her career at The Times, where she was an award-winning finance and economics journalist, Grainne then moved into research and analysis for Zoopla and Knight Frank. Currently at Cluttons, Grainne concentrates on researching and examining all aspects of residential property markets, and is a regular commentator on the housing market in the media.

Jaclyn Mangaroo

Chief Communications Officer - The Property Institute

As the strategic lead for Policy and Communications at TPI, Jaclyn is a driving force in the residential property sector, bringing over 20 years’ senior expertise in corporate communications, media relations and public affairs. Since 2019, she has led campaigns that shape policy, raise TPI’s profile and promote best practice. Jaclyn is a trusted industry voice, building strong stakeholder relationships, speaking on net zero, building safety and leasehold reform, and translating complex regulations into clear, practical guidance that helps members protect their businesses and stay compliant.

Jess Parmar FTPI

Co-Founder and Director – The Property People

With over two decades of global experience working with leading property management companies and FTSE 250 organisations, Jess is at the forefront of her career. Specialising in heading organisations through growth and building lasting legacy. Being a leader in creating exemplary customer service strategies and brand standards, Jess has a clear focus on creating joyful, impactful, and thought-provoking community and resident experiences. She is committed to helping others in the industry find innovative ways to build communities based on relationships that contribute to wellbeing, making all concerned feel genuinely proud of their work.

Julian Davies

Chief Executive Officer - Earl Kendrick Property & Construction Consultancy

A respected figure in the property sector with over two decades of experience, and a long-standing member of RICS. He is the founder of Earl Kendrick, a practice he has grown into a national, tech-first, multi-disciplinary consultancy that delivers tailored, forward-thinking services across the residential sector. Championing the use of technology to improve efficiency, insight and client outcomes. His expertise spans maintenance planning, major works and dispute resolution, and he regularly acts as an expert witness. Julian remains committed to supporting the profession through industry engagement and knowledge sharing.

Lord Andy Roe

Chair of Building Safety Regulator, MHCLG

Tasked with leading the BSR, Andy brings extensive leadership experience from a long career in emergency services and public safety. He joined the London Fire Brigade (LFB) in January 2002 as a firefighter and progressed through every rank before becoming London Fire Commissioner in January 2020. During his tenure, he led one of the world's largest emergency services, and London’s fire safety regulator, through wholescale reform in response to the Grenfell Tower Inquiry. After retiring in July 2025, he was appointed Chair of the Building Safety Regulator and took on additional roles as an independent strategic safety advisor to Transport for London (TfL). In January 2026, he was granted a life peerage and became a member of the House of Lords.

Roger Hardwick

Partner - Brethertons Solicitors LLP

Recognised as one of the UK’s leading experts in residential leasehold property law, Roger has played a key role in shaping leasehold case law and legislation. His work covers statutory lease extensions, collective enfranchisement and right to manage claims; freehold acquisitions; ground rent portfolio sales and purchases; residential service charge disputes; and applications to the First Tier Tribunal and appeals to the Upper Tribunal. He also advises on applications to determine service charge liabilities, appoint a manager and vary leases. Roger is recognised for his expertise in complex residential leasehold cases.

Shaunna Thornton

Director of Growth and Customer Success - Ark Workplace Risk

A dynamic compliance leader with over 15 years’ experience in Health and Safety, Shaunna is recognised for delivering exceptional, gold-standard results. Holding a BSc in Occupational Health and Safety, she blends academic expertise with real-world insight to drive meaningful change. Her work is defined by precision, professionalism, and a commitment to raising standards at every level. Driven by passion and strategic thinking, she excels at turning complex challenges into clear, actionable roadmaps. Shaunna develops innovative risk and compliance solutions that empower businesses to operate safely, efficiently, and with confidence. Her energy and vision inspire a culture of continuous improvement, ensuring long-term resilience.