TPI London Regional 2025

Passionate about raising standards across the property management sector, Andrew has been instrumental in shaping the industry's future. A Fellow of both RICS and The Property Institute, he began his career in PRS and leasehold management before serving as UK Residential Director at RICS. As former CEO of IRPM, Andrew led the organisation through its merger with ARMA and became CEO of The Property Institute. He now focuses on ethical leadership and sector-wide impact, while continuing to elevate the role of property professionals nationwide.

A leading specialist in contentious residential leasehold matters, Emma is a Partner in the Property Litigation Department. Her practice includes contested right to manage claims, property disrepair and dilapidation cases, service charge disputes and claims arising from the Building Safety Act 2022 with cases in County Court, First-tier Tribunal (Property Chamber), Upper Tribunal, Court of Appeal and Supreme Court. Emma offers a proactive approach, utilising alternative dispute resolution and pre-emptive pre-action steps to minimise litigation costs.

As TPI’s strategic lead for Policy and Communications, Jaclyn is a driving force in the residential property sector, bringing over 20 years’ senior expertise in corporate communications, media relations and public affairs. Since 2019, she has led campaigns that shape policy, raise TPI’s profile and promote best practice. Jaclyn is a trusted industry voice, forging strong stakeholder relationships, speaking on net zero, building safety and leasehold reform, and turning complex regulations into clear, practical guidance that helps members protect their businesses and stay compliant.

Focused on building safety, Mark delivers guidance and training to professional bodies and industry organisations as well as consulting and contributing to the leading safety steering committees within the UK. A founding Director of the Building Safety Alliance, Mark led the drafting and development of its organisational capability management standard. Mark serves as a health, safety, and fire consultant for The Property Institute, is a member of the Home Office’s Fire Safety Reform Implementation Group and played a key role on the Guidance Technical Group for the forthcoming revised guide, Fire Safety in Purpose Built Blocks of Flats. A seasoned and respected professional known for in depth knowledge and exacting standards.

Recognised as one of the UK’s leading experts in residential leasehold property law, Roger has played a key role in the development of leasehold case law and legislation. His work includes statutory lease extensions, collective enfranchisement and right to manage claims; freehold acquisitions; ground rent portfolio sales and purchases; residential service charge disputes; applications to the First-tier Tribunal and appeals to the Upper Tribunal; applications to determine service charge liabilities, appoint a manager and vary leases. Roger provides notable expertise in complex residential leasehold cases.

A highly respected and trusted voice within health, safety, and fire risk management, Shaun is known for developing creative solutions that provide positive benefits. A Chartered Safety and Health Practitioner and Chartered Building Engineer as well as visiting academic and external examiner, he champions professional development, ethics, competence and leadership. Shaun actively collaborates with TPI Health & Safety Working Group and the IOSH Construction Group, focusing on the impacts of emerging legislation on building safety. He most recently joined as a Board Member of TPI where he aims to continue driving forward professional standards.

Driving cultural change around wellbeing and leadership in property. Shelley blends industry experience, having spent most of her career in block management, with behavioural expertise to support healthier, high-performing teams. Shelley uses her insights as a qualified Business Psychologist and Cognitive Behavioural Coach to deliver impactful training for The Property Institute (TPI). She plays a leading role in shaping best practice through TPI Wellbeing Working Group where she actively promotes awareness, inclusion and meaningful sector support.