TPI London Regional 2025 - Events - The Property Institute

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TPI IS COMING TO YOU LONDON!! Tuesday 2nd December NEW VENUE. The Property Institute Regionals are back and will once again be bringing a wealth of expertise to you on your doorstep. Join us as we deliver a programme of engaging sessions aimed at providing you with current and practical knowledge. Don't miss out on a day of learning, connecting and sharing.

Tickets

Membership level	Price
TPI Member	£139.00
Non-Member	£150.00

Early Bird Closed

TPI London Regional 2025 will be bringing together expert speakers to discuss the latest industry challenges as well as leading suppliers who will be exhibiting on the day and ready to answer your questions, and of course plenty of friendly and familiar faces.

TPI Regionals are here to support you and your career on your doorstep!

Programme

Join us for a day of learning. This year's sessions will focus on communicating, competence, procurement, legislation, policy and so much more. Speaker sessions include:

Andrew Bulmer & Jaclyn Mangaroo- The Property Institute

The latest TPI and industry news plus a look at policy, legislation and regulation.
Competence in Action – Building Assurance Through Competence to Compliance. Shaun Lundy - Tetra

Exploring how clear competence standards, robust compliance processes, and effective oversight create safer buildings and better outcomes. Drawing on lessons from recent examples and changes legislation and standards, this session will highlight practical steps organisations can take to raise the bar in building safety

Procurement with Purpose – Driving Safety and Value from Day One. Mark Snelling – Safetymark

This session will explore how early, informed decisions in procurement influence safety, compliance, and whole-life value, ensuring the right people, products, and processes are in place from the outset.

From Paper to Practice – Real-World Lessons in Competence, Compliance & Procurement

Shaun and Mark will present a series of case studies illustrating how competence, compliance, and procurement decisions play out in real projects, the successes, the challenges, and the lessons learned for safer, smarter outcomes.
Shelley Jacobs – Michael Laurie Magar

In an industry flooded with emails, written communication, legal jargon and urgent queries, poor communication doesn’t just waste time - it breeds confusion and adds unnecessary stress.

This session will share practical strategies and insights to help you communicate more clearly, save time, and support your wellbeing, enabling you to flourish and be a better communicator.
Roger Hardwick & Emma Bush - Brethertons

Looking at the latest cases and legislation.
Most property managers already manage a heat network - even if they don’t realise it. This session will break down heat networks in plain English: what they are, who’s accountable and what you must do now to prepare for Ofgem and HNTAS. You’ll come away with clarity on your role, confidence in your next steps and practical tools for budgeting, preparation and supporting your residents.
Every claim tells a story- sometimes a drama, sometimes a comedy of errors, but always with lessons to learn.

This session guides managing agents through their role in getting insurance right; from selecting the appropriate cover to navigating claims and responsibilities when things go wrong. With audience participation, practical insights, and thought-provoking tips, you’ll leave with tools, templates, and actionable ideas to ensure you’re ahead of the story before it reaches its conclusion.

Speakers

Andrew Bulmer FTPI FRICS

CEO - The Property Institute

Passionate about raising standards across the property management sector, Andrew has been instrumental in shaping the industry's future. A Fellow of both RICS and The Property Institute, he began his career in PRS and leasehold management before serving as UK Residential Director at RICS. As former CEO of IRPM, Andrew led the organisation through its merger with ARMA and became CEO of The Property Institute. He now focuses on ethical leadership and sector-wide impact, while continuing to elevate the role of property professionals nationwide.

Emma Bush

Partner - Brethertons Solicitors LLP

A leading specialist in contentious residential leasehold matters, Emma is a Partner in the Property Litigation Department. Her practice includes contested right to manage claims, property disrepair and dilapidation cases, service charge disputes and claims arising from the Building Safety Act 2022 with cases in County Court, First-tier Tribunal (Property Chamber), Upper Tribunal, Court of Appeal and Supreme Court. Emma offers a proactive approach, utilising alternative dispute resolution and pre-emptive pre-action steps to minimise litigation costs.

Jaclyn Mangaroo

Chief Communications Officer - The Property Institute

As TPI’s strategic lead for Policy and Communications, Jaclyn is a driving force in the residential property sector, bringing over 20 years’ senior expertise in corporate communications, media relations and public affairs. Since 2019, she has led campaigns that shape policy, raise TPI’s profile and promote best practice. Jaclyn is a trusted industry voice, forging strong stakeholder relationships, speaking on net zero, building safety and leasehold reform, and turning complex regulations into clear, practical guidance that helps members protect their businesses and stay compliant.

Jessica Warwick

Business Development Manager - Data Energy

Known for her no-nonsense approach, Jessica’s extensive knowledge of the utilities sector means she has built a strong track record of finding practical, effective solutions that simplify heat and energy management. Jessica supports property managers in navigating compliance, overcoming challenges and improving operations to deliver better outcomes. Her focus is on making energy management simpler, more sustainable and more cost-effective – giving clients everything they need to run their buildings smoothly, confidently and efficiently.

Katherine Baker

Business Operations Manager - Data Energy

With deep knowledge of Ofgem regulations, Katherine translates complex compliance requirements into clear, practical solutions. Her focus spans efficiency, compliance and operational development, always with an eye on fair representation for all stakeholders. Katherine is dedicated to research and continuous learning, ensuring she stays ahead of regulatory change. Her focus on best practice means she brings context and clarity to decision-making, delivering services that are seamless, compliant and value-driven.

Mark Snelling MCIOB FaPS Cert IOSH

Managing Director - Safetymark

Focused on building safety, Mark delivers guidance and training to professional bodies and industry organisations as well as consulting and contributing to the leading safety steering committees within the UK. A founding Director of the Building Safety Alliance, Mark led the drafting and development of its organisational capability management standard. Mark serves as a health, safety, and fire consultant for The Property Institute, is a member of the Home Office’s Fire Safety Reform Implementation Group and played a key role on the Guidance Technical Group for the forthcoming revised guide, Fire Safety in Purpose Built Blocks of Flats. A seasoned and respected professional known for in depth knowledge and exacting standards.

Roger Hardwick

Partner - Brethertons Solicitors LLP

Recognised as one of the UK’s leading experts in residential leasehold property law, Roger has played a key role in the development of leasehold case law and legislation. His work includes statutory lease extensions, collective enfranchisement and right to manage claims; freehold acquisitions; ground rent portfolio sales and purchases; residential service charge disputes; applications to the First-tier Tribunal and appeals to the Upper Tribunal; applications to determine service charge liabilities, appoint a manager and vary leases. Roger provides notable expertise in complex residential leasehold cases.

Shaun Lundy

Chief Strategy Officer - Tetra Consulting

A highly respected and trusted voice within health, safety, and fire risk management, Shaun is known for developing creative solutions that provide positive benefits. A Chartered Safety and Health Practitioner and Chartered Building Engineer as well as visiting academic and external examiner, he champions professional development, ethics, competence and leadership. Shaun actively collaborates with TPI Health & Safety Working Group and the IOSH Construction Group, focusing on the impacts of emerging legislation on building safety. He most recently joined as a Board Member of TPI where he aims to continue driving forward professional standards.

Shelley Jacobs ATPI MSc MA BA(Hons) MIoL CBP

Operations Director - Michael Laurie Magar

Driving cultural change around wellbeing and leadership in property. Shelley blends industry experience, having spent most of her career in block management, with behavioural expertise to support healthier, high-performing teams. Shelley uses her insights as a qualified Business Psychologist and Cognitive Behavioural Coach to deliver impactful training for The Property Institute (TPI). She plays a leading role in shaping best practice through TPI Wellbeing Working Group where she actively promotes awareness, inclusion and meaningful sector support.

Shelley Jacobs ATPI MSc MA BA(Hons) MIoL CBP

Vince Coleman

Business Development Director - Insurety

As a specialist in insurance for block management, Vince spends his time advising managing agents, and their clients, across the country working closely with them to better understand their challenges, provide clear guidance, and deliver effective solutions. Vince regularly delivers talks and training on various aspects of property insurance to organisations and the wider industry. He is passionate about educating and supporting property managers.

Zoe Davenport

Head of Customer and Brand - BCH

Holding a degree in Property Development with Quantity Surveying and having worked as a surveyor and contractor QS who managed the Reinstatement Cost Assessments for a portfolio of retirement flats, Zoe is suitably placed to advise property managers, and their clients, on the complexities of block and estate building insurance. As a leaseholder, Zoe empathises with the weighting a buildings insurance premium can have on service charge. As a surveyor and insurance professional, Zoe understands the importance of accurate buildings insurance cover and the potential impact of it being wrong.