Member Directory

AM Surveying Property Services Ltd have been providing Property Management services to clients for over 30 years. As well as being members of The Association of Residential Managing Agents (ARMA) we are regulated by and members of the Royal Institute of Chartered Surveyors (RICS). Our specialist areas of Property Management and Building Surveying means our clients can take advantage of a fully comprehensive type Property Management service. Our client base includes Freeholders, Resident Management Companies and Right to Manage Companies and we tailor our service according to the specific requirements of each. Our professional team ensure the effective management of estates and blocks of all sizes including mixed use and mixed tenure. We give particular emphasis to the provision of transparent accounts reporting, swift arrangement of repairs and clear communication

Appointmoor Estates offer a pro-active and professional approach to block management. With industry qualified staff, Appointmoor have a reputation for delivering high standards to Leaseholders and Freeholders alike. We manage blocks ranging in size from smaller blocks of 2 to larger developments over Essex.

ARKO Property Management are a family run business with staff and offices based in Hastings, East Sussex. We are specialists in Block Management. We do not provide property sales or letting services, which enables us to concentrate fully on managing your property. The Company was first established in 2003 and has fully embraced the Commonhold and Leasehold Reform Act of 2002, keeping abreast with ever changing legislation. The Company Director George Okines AIRPM, has 38 years experience in Project Management within the refurbishment sector of the construction industry. This experience brings invaluable benefits to property management by ARKO, elevating us above our competitors. We are continually striving to be the best and take pride in our good name. We realise we are managing the maintenance of our clients homes and the service we provide is as important to us as it is to you.

When it comes to residential estate management, Atlantis Estates has all the experience necessary to provide a tailor-made solution that will exceed expectations. With teams of experts who get to know their buildings and estates thoroughly, our clients can be certain of a close working relationship with people who are totally committed to providing management excellence and a pleasant living environment. After employing Atlantis Estates, our clients have a team on hand 24 hours a day, and a direct route to highly experienced tradesman, surveyors, accountants and solicitors. Whats more, our clients are always able to get in contact with a company director who has appropriate experience and who can advise on any complicated matters. With Atlantis Estates providing expert guidance, our clients experience a truly unique and effective approach, one that aims to reduce service charges. Our goal is always to provide better management through long-term, proactive maintenance plans.

The core business of the company is the management of leasehold blocks of flats. We are the leading leasehold management company in the Sussex area and manage many of the landmark buildings along the South coast. We have a strong in-house team of Chartered Surveyors and an efficient Lettings Department. Our Accounts Team and Property Managers work closely together within the same offices and repairs and matters requiring our attention are dealt with promptly and with care

Belgarum was established as a family firm in 1989 and has since built a reputation for acting swifty and professionally with all aspects of block and estate management. With an experienced team of caring managers and support staff the company ethos is to always offer a personable and understanding service listening rather than just hearing the needs of Leaseholders and Freeholders alike.

With over 20 years Block and Estate Management experience, we would welcome enquiries from anyone looking for a new managing agent. Due to the recent and impending changes in legislation and regulation, the complexity of managing residential leasehold property has increased the specialist knowledge required to successfully manage a leasehold development, whilst ensuring legal compliance and customers are at the heart of our service delivery. We have vast experience in financial, legal and health and safety law which is used when managing any building. We are a member of the Property Redress Scheme and with over 3,300 customers, we have been successful in managing client/leaseholder relationships and have only had one complaint referred to them in the previous 2 years. We are members of the Client Money Protect scheme and we are annually audited on all of our client accounts. Our finance, management and telephony systems are all cloud based to make the user experience a more positive and accessible service. This means in the event of any unforeseeable event (disaster recovery), or a lockdown occurs, our business is still 100% operational and our staff can access systems securely from anywhere with an internet connection. We operate a robust complaints, comments and compliments procedure, as well as an in-depth induction procedure, and many other new company procedures improving customer access and improving customer service. It is important for us that we use this feedback to learn from our customers to help in changing the way we deliver services. We promptly collect considerable amounts of service charge arrears and operate an extremely effective credit control/legal department. We represent Landlords and Management Companies in most arrears cases without the need for additional Solicitors or Barristers costs, unless the issues are complex – a potential huge saving to any client. We operate a leaseholder/customer portal so that customers can view their latest demands and statements, and report repairs online. We post regular blogs on our website to engage with our customers and other external stakeholders, and provide them with working knowledge of the industry, for example, “a guide to service charge” and “the difference between a leasehold and freehold property”. We regularly benchmark many services with other agents to ensure we are offering value for money. We operate a dedicated 24 hour/365 out of hours number, ensuring that we are contactable in the event of an emergency. We look forward to working with other members and any other contacts in the future.