Member Directory

With offices strategically located throughout the UK, Blocsphere provide property management services to the block and estate management sector, for both residential and commercial clients. When we launched in 2013, our goal was to challenge an industry which was notoriously slow to adopt new ways of thinking. - An industry where competitive pricing or transparency were nowhere to be seen. By taking a completely fresh approach to Block and Estate Management, our “get it done” attitude and simple pricing have won us multiple awards, and have helped build the Company to the success it is today. We work on behalf of several different types of clients, from housing developers to residents’ management companies, looking after a wide range of different properties such as apartment blocks, housing estates, or commercial property such as retail parks or offices. As well as physically maintaining these developments, we are also ensuring that our clients are meeting their legal obligations in areas such as fire safety, compliance, and financial management.

With over 20 years Block and Estate Management experience, we would welcome enquiries from anyone looking for a new managing agent. Due to the recent and impending changes in legislation and regulation, the complexity of managing residential leasehold property has increased the specialist knowledge required to successfully manage a leasehold development, whilst ensuring legal compliance and customers are at the heart of our service delivery. We have vast experience in financial, legal and health and safety law which is used when managing any building. We are a member of the Property Redress Scheme and with over 3,300 customers, we have been successful in managing client/leaseholder relationships and have only had one complaint referred to them in the previous 2 years. We are members of the Client Money Protect scheme and we are annually audited on all of our client accounts. Our finance, management and telephony systems are all cloud based to make the user experience a more positive and accessible service. This means in the event of any unforeseeable event (disaster recovery), or a lockdown occurs, our business is still 100% operational and our staff can access systems securely from anywhere with an internet connection. We operate a robust complaints, comments and compliments procedure, as well as an in-depth induction procedure, and many other new company procedures improving customer access and improving customer service. It is important for us that we use this feedback to learn from our customers to help in changing the way we deliver services. We promptly collect considerable amounts of service charge arrears and operate an extremely effective credit control/legal department. We represent Landlords and Management Companies in most arrears cases without the need for additional Solicitors or Barristers costs, unless the issues are complex – a potential huge saving to any client. We operate a leaseholder/customer portal so that customers can view their latest demands and statements, and report repairs online. We post regular blogs on our website to engage with our customers and other external stakeholders, and provide them with working knowledge of the industry, for example, “a guide to service charge” and “the difference between a leasehold and freehold property”. We regularly benchmark many services with other agents to ensure we are offering value for money. We operate a dedicated 24 hour/365 out of hours number, ensuring that we are contactable in the event of an emergency. We look forward to working with other members and any other contacts in the future.

Centrick Limited specialises in estate management, maintaining developments on behalf of its clients nationwide. With offices in London and across the Midlands,Centrick Limited can offer consistent quality and uniform reporting structures no matter where our clients have property assets. Working closely with its clients, Centrick Limited takes a proactive interest in each development, with a goal to enhance property values wherever possible and provide a dedicated and transparent service. Centrick Limited has earned a reputation for good service and reliability that is appreciated by freeholders, lessees and tenants alike.

Cottons specialise in the management of blocks of flats and apartments and act for a variety of freeholders, management companies and residents associations in this respect. Block Management means more than just collecting service charge. We offer a comprehensive management service that is tailor made to our clients requirements, and provides a fully integrated computerised accounting system. Our services also include regular property inspections, arranging and overseeing property maintenance, along with supervision of the lease to ensure that lessees comply fully with their obligations

Encore specialises in residential property management. We aim to deliver a professional service with integrity and a standard of service not commonly found in the industry. We provide clients the best of both worlds: being big enough to have robust systems and processes, while small enough to remain personal and local. Encore was founded by property owners who were dissatisfied with the customer service, maintenance and financial management they experienced at their own properties. Our philosophy is to care for your estate as though we live there. In short, we put ourselves in your shoes. We manage a portfolio of quality residential developments across London, the Home Counties, East Anglia and the East Midlands. We are experienced with all types of estates, from small blocks to large new-build developments, to listed buildings. Many estates feature on-site Building Managers and Caretakers. Encore's experienced and committed team consists of IRPM-qualified Estate Managers, Chartered Accountants and Chartered Surveyors, supported by specialist Facilities, Legal, Surveying & Operations teams. We make extensive use of Qube software to integrate all aspects of maintenance and financial management to manage your estate efficiently and effectively.

Exclusive Property Management Limited provide a personal proactive approach to residential property management borne from over 20 years experience. EPM was setup to change the way developments were managed, with key foucs on visibility, total customer confidence and unrivalled customer care. EPM is a family based business operation small enough to provide a passionate service and large enough to deploy a wide range of skill sets to provide the highest service.

We are a small and believe friendly Company operating primarily in the NE of England but also with a number of properties in Essex and Southampton .Formed in 1993 we now have over 20 years experience and mangage blocks primarily with 4-40 residents though we do have a number of larger blocks and 3 retirement blocks so that our experience is varied.

As managing agents with over 35 years experience of service charge management, we ensure that all properties under our care run smoothly and efficiently. Based on the Fylde coast in Lancashire we currently manage over 5,000 properties throughout the North West. Our staff qualifications include AssocRICS; IRPM; MAAT; BA(Hons)Law and BA(Hons)ACIS, which allows our clients to relax safe in the knowledge that a long established team of professionals are always on hand 24 hours a day to provide help and guidance.

Horizon Management is a property management company that specialises in block management for residential buildings nationwide. Horizon was born to have a fresh approach to managing leasehold properties across the UK – we act quickly on repairs, keep the apartment block looking great and provide clear details to leaseholders on where their service charges have been spent. As well as providing day-to-day management we also advise developers on the design of communal areas, inside & outside, to ensure that the ongoing management of everything relating to the apartment block is as efficient and cost efficient for leaseholders as well as creating a great place to live for residents for many years to come!

We aim to be your property management company of choice. We plan to achieve this by giving a great service as set out in our commitments below, as well as ensuring our work is excellent value for money. We are committed to.. - taking a proactive approach - keeping you in the picture - breaking down communication barriers

McCarthy & Stone Management Services (MSMS) was set up in 2010 to mirror McCarthy & Stones Vision and Values through the management of its developments; aiming to provide Homeowners with a first-class management service while supporting an enjoyable and independent lifestyle. At the heart of McCarthy & Stones operation is a policy of regular consultation with its Homeowners that it believes helps build trust, reassurance and peace of mind that is so important, not only to its Homeowners but also their friends and family, and ultimately delivering a Greater Life in Later Life.