Member Directory

With over 20 years Block and Estate Management experience, we would welcome enquiries from anyone looking for a new managing agent. Due to the recent and impending changes in legislation and regulation, the complexity of managing residential leasehold property has increased the specialist knowledge required to successfully manage a leasehold development, whilst ensuring legal compliance and customers are at the heart of our service delivery. We have vast experience in financial, legal and health and safety law which is used when managing any building. We are a member of the Property Redress Scheme and with over 3,300 customers, we have been successful in managing client/leaseholder relationships and have only had one complaint referred to them in the previous 2 years. We are members of the Client Money Protect scheme and we are annually audited on all of our client accounts. Our finance, management and telephony systems are all cloud based to make the user experience a more positive and accessible service. This means in the event of any unforeseeable event (disaster recovery), or a lockdown occurs, our business is still 100% operational and our staff can access systems securely from anywhere with an internet connection. We operate a robust complaints, comments and compliments procedure, as well as an in-depth induction procedure, and many other new company procedures improving customer access and improving customer service. It is important for us that we use this feedback to learn from our customers to help in changing the way we deliver services. We promptly collect considerable amounts of service charge arrears and operate an extremely effective credit control/legal department. We represent Landlords and Management Companies in most arrears cases without the need for additional Solicitors or Barristers costs, unless the issues are complex – a potential huge saving to any client. We operate a leaseholder/customer portal so that customers can view their latest demands and statements, and report repairs online. We post regular blogs on our website to engage with our customers and other external stakeholders, and provide them with working knowledge of the industry, for example, “a guide to service charge” and “the difference between a leasehold and freehold property”. We regularly benchmark many services with other agents to ensure we are offering value for money. We operate a dedicated 24 hour/365 out of hours number, ensuring that we are contactable in the event of an emergency. We look forward to working with other members and any other contacts in the future.

Boydens is a multi disciplined property practice specialising in residential sales and lettings, property management, surveys and valuations undertaken by chartered surveyors, commercial property including land, block management of leasehold flats and holiday lettings at Frinton. Headquarters in Colchester with branches in Kelvedon, Braintree, Sudbury and Ipswich covering mid-north Essex and South Suffolk. Employing circa 56 staff. Originally established in 1852.

With a growing portfolio of apartment blocks, we take pride in our commitment to exceptional service and would be happy to extend our expertise to manage your property. Whether you're a freeholder or part of a residents management company, our team possesses the necessary experience to handle your asset with utmost professionalism. We understand the unique needs of block management and are dedicated to ensuring the seamless operation of your investment. What sets us apart is our unwavering commitment to integrity, fairness, and transparency. Our promise is simple: to provide you with a professional service marked by skill, care, and diligence. Your trust is our priority, and we strive to uphold our reputation by consistently exceeding expectations.

Burkinshaw Block Management (BBM) is a privately owned, entirely independent, professional company specialising in Block and Estate Management. BBM was formed in 2002 to provide an excellent, dedicated, personal local Block & Estate Management service. BBM provides a high-quality, bespoke service for purpose-built residential blocks, converted houses and privately owned estates, or any development where there are service charges/estate charges payable. BBM will act as agent for Residents Management Companies, Freeholders, Developers or the Residents of the property. BBM is based in Tunbridge Wells and manages property throughout Kent and Sussex. Block Management is quite a unique form of property management which should not be confused with any other form of the management of property such as residential letting.

Burns Hamilton offer a bespoke management service to both residential and commercial properties, tailoring to the needs of the client. Our portfolio currently extends throughout Dorset and Hampshire and continues to grow. Whether it be an individual Freeholder or Residents Management Company requiring management services, we are proud to offer an efficient, reliable and transparent service with over 50 years of experience to call upon.

Casserly Property Management is an award winning Property Management Company. We provide a full range of residential block and estate management services to clients including Residents Management Companies, Developers and Freeholders. Highly commended at the ARMA Q Awards in 2015 and shortlisted for Residential Managing Agent of the Year in 2018 we provide an exceptional service. Full transparency, high standards of professionalism, excellent value service charge and a highly personalised service provides peace of mind to delighted residents and clients.

Caxtons, Chartered Surveyors, is one of the largest independent property practices in the South East. From our head office in Gravesend, our Block Management division covers the whole of Kent, south east London and south Essex. We are able to manage blocks of all sizes, tailoring our service to meet the needs of our clients. We are dedicated to providing best practice on this sensitive management service, strictly in accordance with ARMA and RICS regulations and codes of practice. We operate comprehensive service charge accounting systems, strict control of suppliers, and detailed diarising and recording of all areas of health and safety compliance. As a multi-disciplinary firm, our other departments provide important and complimentary in-house expertise and support including building surveying, property insurance, para-legal, accounting, and professional advice on lease extensions and leasehold enfranchisement.

Centrick Limited specialises in estate management, maintaining developments on behalf of its clients nationwide. With offices in London and across the Midlands,Centrick Limited can offer consistent quality and uniform reporting structures no matter where our clients have property assets. Working closely with its clients, Centrick Limited takes a proactive interest in each development, with a goal to enhance property values wherever possible and provide a dedicated and transparent service. Centrick Limited has earned a reputation for good service and reliability that is appreciated by freeholders, lessees and tenants alike.

Charles Cox Property Management is a local firm of managing agents based in Seaford, covering areas the South Coast and London. We are the Managing Agent for numerous Leasehold Developments, Unadopted Roads and we can even help with Assured Shorthold Tenancy’s (AST). An integral part of our success is our ability to tailor services to the specific requirements of clients, whether they own or share the Freehold, are a Right to Manage Company or a Commonhold. Being specialists in Freehold and Leasehold management enables us to offer a direct service which starts from as little as £500+VAT for the whole property.

Working exclusively for resident led management companies across England, and helping others achieve Right to Manage. No "linked" companies, no commissions, just open, transparent and Clear Building Management.

Cleaver Property Management provide a high standard service to blocks of flats throughout the Thames Valley and beyond. For over 20 years we have ensured that Flat management Companies, Residents Associations and RTM's receive a quality service from our Wokingham based team