This award recognises exceptional service providers who demonstrate outstanding reliability, professionalism, and value in their work with TPI Scotland Company Members. These organisations or individuals play a crucial role in supporting the property sector through high-quality services, innovation, and strong client relationships. Their commitment to excellence ensures that customers receive consistent, effective, and forward-thinking support throughout the year.
Successful entrants will be those who can demonstrate clear, measurable contributions to their clients’ success, consistently deliver high service standards, and show a proactive approach to solving problems and improving outcomes.
This category highlights service providers whose dedication, responsiveness, and integrity help raise standards across the profession.
Who Should Enter
This award is open to all service providers, TPI Partners and non-Partners, who work with TPI Scotland Company Members. Entrants should be able to demonstrate outstanding reliability, customer satisfaction, and meaningful contributions to client success over the past year.
Nomination Criteria
Service providers may self-nominate or be nominated by others. For the application to be valid, at least one current TPI Scotland Company Member must provide their support or endorsement – please include the member’s company name when completing any one of the write up sections.
Judging Criteria
Excellence and Consistency of Service (40%) – up to 400 words
- Judges will look for:
- Evidence of consistently high-quality service delivery throughout the year
- Reliable, accurate, and professional performance across all areas
- Demonstrated commitment to maintaining best practice and meeting client expectations
- Examples of measurable improvements, results, or enhanced service outcomes.
2. Client Engagement and Relationship Management (25%) – up to 250 words
Judges will look for:
- Strong, trust-based relationships with clients
- Clear communication, responsiveness, and a client-focused approach
- Evidence of understanding client needs and tailoring services appropriately.
3. Innovation and Problem-Solving (25%) – up to 250 words
Judges will look for:
- Creative, effective solutions to challenges or complex situations
- Evidence of using innovative approaches, technology, or processes
- Examples of adding value through proactive thinking and continuous improvement.
4. Professionalism and Commitment (10%) – up to 100 words
Judges will look for:
- High standards of integrity, reliability, and accountability
- Demonstrated commitment to supporting clients and the wider industry
- Behaviours that reflect professionalism and dedication to excellence.
Submission Requirements
- Entries will be assessed across the four key areas of each category’s judging criteria
- Attach at least one supporting document that illustrate excellence in the category
- Include a headshot and/or company logo (for individuals or companies as applicable)
- Provide a 100-word summary (for individuals or companies as applicable).
Submission Tip
- Provide clear, specific examples that demonstrate impact and results.
- Include measurable outcomes wherever possible (metrics, client feedback, project results)
- Where applicable, ensure nominations are approved by a senior team lead, director or client before submission
- Keep the submission concise, focused, and structured according to the judging criteria
- Allow time to gather and verify supporting materials before submission.
Deadline
All entries must be submitted by 18:00 on the 15th January 2026. Late submissions will not be accepted.
Enter now