This online course (3 hours a day over 2 consecutive days) deals with providing you with the tools to complete arrears recovery in an effective and professional manner, while also taking into account the challenges both leaseholders and clients face in the current cost of living crisis.
Course Contents
This course deals with providing you with the tools to complete arrears recovery in an effective and professional manner, while also taking into account the challenges both leaseholders and clients face in the current cost of living crisis.
What the course covers:
- Lease is king – starting with the lease as that is the starting point for demands
- Statute that regulates demands – service charges/ground rent
- Dates – dates for demands – s20 Notices
- Budgets v End of year accounts – balancing charges
- Reminders
- Client Entitlement
- Client reporting
- Legal referral process
- What happens at court
- Other points to consider – reputation/FTT/mitigating factors /client reporting
- Run through the scenarios provided to you
- De-escalation of Financial Disputes
- The Human Factor
- Leasehold Reform Implications To Current Processes
Intended For
Audience – who should attend
This course is suitable for all professionals within residential block management to whom the responsibility falls to advise clients in determining when to pursue unpaid service charges and whether to retain legal services.
This course would also be suitable for those in lettings moving into residential leasehold management.
Fees
| Membership level | Price |
|---|---|
| Members | £100.00 |
| Non Members | £175.00 |