Relationships are in every part of our lives, including in our jobs and the wider business environment, and understanding how to building, maintain and nurture those connections & relationships with our stakeholders is a key pillar of an expert property manager. This 6 hour in person course, will outline effective communication techniques, an overview of the psychology of the consumer, discuss and share good and bad relationship examples, as well as practical examples of best practice.
Training Course Content
THE COURSE COVERS:
- What is a relationship in the context of your role
- Examples of good and bad stakeholder relationships
- Effective communication methods
- The psychology of the consumer
- Leadership & control methodology
- Confidence in public speaking
- Who are our stakeholders
- Top tips
Intended For
- The course is suitable for anyone who works in property management on the front-line.
Fees
| Membership level | Price |
|---|---|
| Members | £195.00 |
| Non Members | £270.00 |