Developing Leadership

In sectors like property management—where high staff turnover, stress, and disengagement are common—effective leadership is more critical than ever. Leaders are now expected not just to manage tasks but to shape healthy, supportive, and high-performing workplace cultures. Their mindset, behaviour, and emotional intelligence directly influence staff morale and business success.

This course will empower leaders to meet these expectations head-on, transforming the employee experience and driving sustainable performance improvements.

• How to get the best out of your team
• Strategies for improving individual and team performance
• Navigating and leading difficult conversations with confidence
• Communicating clearly, consistently, and effectively
• Building a culture rooted in trust, resilience, and collaboration
• Developing self-confidence as a leader
• Managing and resolving conflict constructively
• Crafting and implementing impactful leadership strategies
• Time management techniques tailored for leaders

Learning Outcomes:

By the end of this course, participants will be equipped to:

• Improve employee well-being and workplace morale
• Reduce stress and interpersonal conflict
• Drive higher levels of engagement and productivity
• Foster a positive, forward-focused culture
• Reduce absenteeism and staff turnover

This course is ideal for individuals currently in, or stepping into, managerial or leadership roles—especially those committed to developing their leadership style and building stronger, more effective teams.

Online - 7.5 hours over 3 consecutive days (2.5 hours per day, including 30 minutes of Q&A daily)

This course can also be facilitated in house and in person for your teams

General Level:

Intermediate / Refresher

TPI Qualification Mapping:

The learning outcomes in this course would be helpful for those taking their Level 4 Qualification, especially in reference to Unit - 2.1 "Building a team"