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This 3 hour Introduction to Insurance course (one 3 hour online session) is designed to provide property management staff with a sound knowledge of the insurance industry within the residential leasehold sector. The course will provide useful information to enable your staff to provide knowledge-based advice to clients in line with UK regulatory standards.

Course Contents

What the course covers: 

  • Introduction to Insurety
  • History of Insurance
  • The roles of brokers and insurers
  • Risk profiling
  • The Financial Conduct Authority - who are they and what powers do they have
  • What can a Property Manager do wen dealing with Insurance
  • Claims Management- How should a PM act in the event of a claim
  • Commission Impossible Information
  • Common Questions Answered

Intended For

Property managers, accounts and finance staff and anyone dealing regularly with insurers and/or brokers.


Membership levelPrice
Members £60.00
Non Members £100.00