A property manager with a couple looking out the window of an empty apartment

The Introduction to Insurance course is designed to provide property management staff with a sound knowledge of the insurance industry within the residential leasehold sector. The course will provide useful information to enable your staff to provide knowledge-based advice to clients in line with UK regulatory standards.

Course Contents

What the course covers: 

  • Understanding the principles of insurance
  • The insurance marketplace
  • Brokers, Insurers and Captives – what’s the difference and how do they operate?
  • Regulation – what can a property manager do and what can’t they do?
  • Core covers including; Buildings, Liability (PL, EL and Environmental), PI, D&O, Cyber, CMP, etc.
  • General conditions of an insurance contract
  • The role and responsibility of a property manager when dealing with insurance
  • Common types of claim
  • Claims and claims management
  • Disaster management – How does an insurer work with large events? 

Intended For

Property managers, accounts and finance staff and anyone dealing regularly with insurers and/or brokers.


Membership levelPrice
Members £60.00
Non Members £100.00

Interested in attending?

Unfortunately this course isn't scheduled to run at the moment, but please register your interest and we will email you as soon as new dates are arranged.

Register your interest