This one-day practical workshop provides a thorough exploration of the statutory consultation process under Section 20 of the Landlord and Tenant Act 1985. Designed for professionals involved in managing major works or long-term agreements, the course covers both the legal framework and the practical challenges of compliance. Participants will gain practical tools to manage Section 20 effectively and avoid common pitfalls.
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Presenters
The TC27 training course is delivered by one of the following presenters
- Jackie Dickens - Associate Consultant HQN/TPI Workshop Co-Ordinator
- Anna Mercer (FTPI/AssocRICS) - Warwick Estates - December 8th/9th
- Joe Mallon (FTPI/MRICS) - JFM Block & Estate Management/The Block Coach
- Adam Coombs (MTPI/AssocRICS) - Coombs Property Consulting - October 6th/7th
What You Will Learn
Participants will gain a clear understanding of:
- When Section 20 consultation is required and what triggers it
- The five different sets of Regulations and how they apply
- Notice requirements for each type of consultation
- Step-by-step sequence of events and statutory timescales
- Minimum requirements vs. best practice approaches
- Valid service of Notices and how to prove delivery
- Funding considerations, including the use of reserve funds
- Managing Qualifying Long-Term Agreements (QLTAs), such as managing agent contracts and CHP systems
- Implications of the 5-year limit on QLTAs
- Section 20 in the context of new developments and public sector procurement
- Consultation requirements for private landlords working with housing associations
- Managing Section 20 in mixed-use and head landlord situations
- Dispensation procedures following Supreme Court rulings
- Dealing with emergencies and urgent works escalation
- Handling leaseholder-nominated contractors and large nomination volumes
- Addressing and summarising leaseholder observations appropriately
- Selecting contractors and managing the implications of not choosing the lowest quote
Who Should Attend?
This course is ideal for:
- Property managers or assistant property managers looking to run their first Section 20 Consultation
- Managers seeking a refresher or an introduction to the Section 20 procedures
Delivery/Format
The course is delivered in two formats (All listing are online unless stated otherwise):
- Online: Two half-day sessions (3 hours each over 2 days)
- In-person: One full-day session (6 hours)
Level / Qualification Mapping
General Level:
Beginner/Intermediate/Refresher
TPI Qualification Mapping:
As one of our 'core' training courses all the content within the course has been mapped to the relevant TPI qualification level.
All slides are labelled with their relevant level and an overall guide mapping the course contents to the relevant unit within each Qualification will be provided.
Fees
| Membership level | Price |
|---|---|
| Members | £100.00 |
| Non Members | £175.00 |