A property manager with a couple looking out the window of an empty apartment

A 6-hour course being be run over 2 consecutive days (3-hours per day) covering the requirements and procedures of Section 20 (qualifying works and qualifying long term agreements), exemptions, OJEU Public Notices and the growing body of Case Law.

Course Contents

  • When consultation is required
  • The Regulations - 5 variations on a theme!
  • Requirements of Notices to satisfy each of the Regulations
  • The sequence of events and timescales
  • Minimum requirements and best practice
  • "Service" of the Notices/proof of service
  • Raising the funds-v-adequate reserve fund
  • Qualifying Long Term Agreements: managing agents' contracts; CHP systems; 5 year limit
  • New developments and public sector partnering regimes
  • Private Landlord's Consultation with RSL/Housing Associations in the light of 'Oakfern-v-Ruddy'
  • Use of Tribunal applications for dispensation/Section 20(1)/20ZA
  • The nomination by leaseholders of unsuitable and/or numerous contractors
  • Summarising "observations" - how far do you go?
  • Choice of contractor, implications of not using the cheapest
  • Consequences of non-compliance for managing agents - client management and risk reduction

Intended For

  • Property managers or assistant property managers with some experience of advising clients on and processing Section 20s.
  • It's also useful for managers who would like a refresher on (or introduction to) the required procedures of Section 20
  • Those who would like to address the practical issues, problems and complications that can arise during and after the Section 20 procedure.


Membership levelPrice
Members £100.00
Non Members £175.00

Interested in attending?

Unfortunately this course isn't scheduled to run at the moment, but please register your interest and we will email you as soon as new dates are arranged.

Register your interest