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This practical webinar is designed for property managers responsible for communal heating systems. It demystifies your legal obligations and best practices under current regulations. You’ll gain a clear understanding of heat network structures, compliance with Ofgem and the Energy Act, and how to drive transparent billing and energy efficiency.

Presenters

Rupert Mackay

Managing Director - DMG Delta
Rupert brings over 30 years of experience in designing, managing and maintaining heat networks and communal energy systems. As MD of DMG Delta, he leads a team that provides engineering and compliance solutions to some of the UK’s most complex and varied residential and mixed-use developments.
Rupert Mackay

Sian Hoddle

Director of Energy Services - Data Energy
Sian leads the Energy Services team at Data Energy, helping managing agents and property professionals take control of their energy use and costs. With over a decade of experience, she specialises in simplifying the complex - from energy procurement and contract negotiation to billing, metering and supply chain support.
Sian Hoddle

What You Will Learn

  • The Heat Network (Metering and Billing) Regulations 2014
  • How to identify developments with Heat Networks or District Heating present
  • Your responsibilities as a Heat Supplier or property manager
  • The life cycle and performance of Heat Networks
    Key factors affecting Heat Network performance
  • Handover procedures and ongoing operation
  • Operation and maintenance strategies to optimise efficiency
  • Metering, billing, and the resident journey
  • How to structure a compliant and fair heat tariff
  • Understanding HNTAS / HNES schemes and their impact

Who Should Attend?

This course is for you if you manage sites with an Energy Centre or CHP, or if you recover gas costs via the service charge – it means you're classed as the Heat Supplier and must ensure compliance.

Delivery Format

Online only: One 3-hour session

Level / Qualification Mapping

Course Level:

Intermediate / Advanced / Refresher

TPI Qualification Mapping:

The learning outcomes in this course would be helpful for those taking their Level 4 Qualification, especially in reference to Unit 1.1 "Main types of communal systems"

 

Fees

Membership levelPrice
Members £60.00
Non Members £100.00

Interested in attending?

Unfortunately this course isn't scheduled to run at the moment, but please register your interest and we will email you as soon as new dates are arranged.

Register Interest