This Guidance Note sets out good practice when a managing agent has to gain access to a flat in an emergency e.g. water ingress, fire.

It looks at what leases may or may not allow.

It suggests the steps that might form a procedure for dealing with access that you can adopt.

Managing agents should have procedures that staff should use to gain access in emergencies.

Covering Topics

  • Overview
  • Steps For A Procedure For Emergency Access
  • What Leases Allow Concerning Access?
  • What Is A Reasonable Notice?
  • What Is An Emergency?
  • Who Pays For the Cost Of Forcible Entry?
  • Access For Reasons Other Than Emergencies

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