Many complaints from residents of blocks of flats arise from noise.

DIY or building activity, late-night music, laminated floors and barking dogs are the main causes. Most leases contain clauses restricting music and/or nuisance but in practice, the clauses are difficult to enforce.

The Government advises residents to resolve noise problems by using a stepped approach. Managers should be aware of this approach and offer advice and support to residents who need to use it.

Covering Topics

  • Overview
  • Lease, Noise And Forfeiture
  • Complaints Handling
  • Practical Steps That A Managing Agent Could Take
  • The Stepped Approach For Leaseholders To Solving Noise Problems
  • Mediation
  • What Can Local Authorities Do?
  • Late Night Music And Parties
  • Barking Dogs
  • Burglar And Car Alarms
  • Abatement Orders
  • Leaseholders Taking Legal Action
  • Further Information

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