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Earlier this year from April to June, TPI undertook a Member Firm consultation inviting views on proposed ways to refresh how TPI audits and reviews Member Firms. These consultation proposals were outlined in a consultation paper, available in the members’ area of TPI's website.

Andrew Bulmer, CEO of The Property Institute, Appointed Help Champion Competence Across the Industry on Health and Safety Executive’s (HSE) New Committee

In October 2024, The Property Institute (TPI) consulted Member Firms on proposed updates to the TPI Consumer Charter and Standards and a new Customer Feedback Tool, building on an earlier consultation about refreshing TPI’s review process for Member Firms. These updates, collectively known as ‘Programme Enhance,’ aim to strengthen TPI’s support for Member Firms, enhance building safety and customer service standards, and prepare for potential statutory regulation in residential block management.

In one of the most significant changes to how your firm interacts with its professional body in a generation, The Property Institute (TPI) is reviewing its audit and review processes for member firms and actively seeking input from member firms.