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The more complex the development, the greater the chance of a complex structure of leases. Anyone managing a property should understand fully how each component in the structure interrelates with the others; otherwise their own duties will not be clear. A newly appointed manager should make understanding the lease structure at a development a priority.

TPI members must deal with any handover in a professional, competent and efficient manner with agreed timescales whether they are the outgoing or incoming managing agent. All agreed documents and uncommitted funds must be passed on at the agreed date of handover.

This guidance note outlines the pros and cons of employing estate staff and explains the effects of TUPE regulations and pension auto-enrolment. It provides general guidance only, and managing agents are advised to seek detailed professional advice; separate TPI guidance covers VAT on service charge recoverable staff costs.

This guidance note covers the key issues in appointing directors of UK companies. It deals with the formal appointment procedure, including the required numbers of directors, eligibility for office, who may appoint directors, the validity of their acts where the appointment is defective, enforcement of the right to act as a director and the publication of appointments. This guidance note also covers termination of directors’ appointments, including by resignation, vacation of office under the articles or by operation of law, and removal by ordinary resolution under section 168 of the Companies Act 2006.

This Guidance Note provides background information concerning: The challenges affecting sub-letting where there is a Lease in place, and restrictions that may be placed on a leaseholder's use of the flat.

It is a commonly held view by managing agents that a purchaser who takes on the assignment of a lease (the assignee) is liable for the arrears of ground rent and service charge of the outgoing leaseholder. In law this is not always the case.