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This guidance note sets out good practice for the planning a managing agent should have in place for the developments they manage in the event of a crisis.

Aim of this advice so you can learn a bit more about EV points, able to have a conversation with a client if they request it and to advice a Management Company.

This Guidance Note covers the management of animal pest infestations in residential leasehold schemes. Managing agents need to understand their responsibilities, when to act and how to comply with the legal framework governing pest control. This note has been updated to reflect the current rodenticide stewardship scheme, changes to General Licences for bird control, and current health and safety obligations.